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Need assistance with your purchase or have questions about your order?

Please fill out one of the forms below to submit a claim or file a warranty registration.

For other inquiries, feel free to use one of the contact methods below or complete the contact form. We're happy to help!

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Email us: Send your questions to service@rollandpole.com

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0049 (0) 3471 6238500

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Free delivery worldwide

All orders over 200€ have free worldwide Shipping

Satisfied or refunded

Make a free return within 14 days of delivery

Top-notch support

Reach out to us and receive guidance on what skikes and Accessoires you need!

Secure and Easy payments

Pay with interest free rates using Paypal!

FAQ

Do you ship worldwide?

Yes, we provide worldwide shipping. International shipping outside Europe is always done via air freight with either DHL or UPS and is free for orders over 200€.

How long does shipping take?

Shipping within Germany usually arrives within 1-3 business days.
Shipping within Europe usually arrives within 2-6 business days.
Shipping to the US normally takes between 4-12 business days.

Do you offer bulk discounts for large orders?

Yes, we offer bulk discounts for large orders. Please contact us directly for more information.

service@rollandpole.com